A frequently-asked query:

from last few days we are continously recieveing support calls that externakl emails from Yahoo.com to our Bank domain were rejected with errror mentioned in subject. we’ve also verified all the logs and errors by our Email firewall vendors and they said there must be some issue in any part at yahoo.

so kindly help me out and tell me what exactly is the issue. for you review i am also enclosing error what i recieved from mailer-deamon@yahoo.com i.e.

Sorry, we were unable to deliver your message to the following address.

<salman.husain@bank.com>:
Remote host said: 503 Error: send HELO/EHLO first [MAIL_FROM]

— Below this line is a copy of the message.

Received: from [98.138.90.55] by nm22.bullet.mail.ne1.yahoo.com with NNFMP; 11 Aug 2012 17:53:12 -0000
Received: from [98.138.226.164] by tm8.bullet.mail.ne1.yahoo.com with NNFMP; 11 Aug 2012 17:53:12 -0000
Received: from [127.0.0.1] by omp1065.mail.ne1.yahoo.com with NNFMP; 11 Aug 2012 17:53:12 -0000
X-Yahoo-Newman-Property: ymail-3
X-Yahoo-Newman-Id: 937547.66296.bm@omp1065.mail.ne1.yahoo.com
Received: (qmail 35105 invoked by uid 60001); 11 Aug 2012 17:53:12 -0000
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=yahoo.com; s=s1024; t=1344707592; bh=sS8fKYc9G8QMpBAXmrudDMaOBY2rDg0c7S0jpfRJMCY=; h=X-YMail-OSG:Received:X-Mailer:Message-ID:Date:From:Reply-To:Subject:To:MIME-Version:Content-Type; b=o2bLLWPC8HDCmtQXECIYCADnMSMV1B6EIB7laEkrwR+poyyA6Nxa+ogRibwRGDOWCP6osVdWKKY44r6m7nV97VZxJpkCyH2sE3NgYOYI3EiqWFJ3sF843VP/1IhOOgx4SuchactQQ2WTmGISsD7wvPuhKgBzzsNj7Zr5WusNZLA=
DomainKey-Signature:a=rsa-sha1; q=dns; c=nofws;
s=s1024; d=yahoo.com;
h=X-YMail-OSG:Received:X-Mailer:Message-ID:Date:From:Reply-To:Subject:To:MIME-Version:Content-Type;
b=dZmrswSkS1/csnGyaRMakdFGT0M4xb5noFpNXncrD+t8dX4SlTZmbY4lbavuDs9TyrU/jObKXroC5yJr6WTgnxtImi1IPMZf4v+qY7sr/8mgxaXnaa9oFtOLAIRTpVPqs2JPBKUXneTARKw2YqQp83+f/YYmFfvv9t++zLGEP/A=;
X-YMail-OSG: lclMJ1QVM1l_mBtzmxfr.67vjt.rnicGlvEIGSpsDky4n9E
1V.5RP21wVjFgafHPa2tH8ORxP8CKYuXJ23IXZm4qhD2_KbSYpBujcRL.2KW
dKgHJlQKTxlCWHr5FX7FhQGqF6TAT5fUxaSVoqlj9MNSrI7tgeGdyIn8pf5x
xFmD8PrqT2W_zI3pNNWCJGFkq7mGQ8EqrwxwkF5NuosvVxQZ_qTVlfNqYlMU
Y3dZH_hmBfOVd7o3xfLC7fthGjOthEs2PPFTpnw68kCR2DD5ztyO_SaUvcFB
yOOmhZNVqXNOGsuFbI32aBoBQZ1g0biUoh1dUxOX4oXDagM54wDVLM3n.USU
7qqIqOgPHhhVyBk0SpnFfTab9ybE_2NXTYHFaURPHCR7xoHf_kipfRHJQVaY
1Nch6bGni4g3T
Received: from [117.20.16.132] by web122401.mail.ne1.yahoo.com via HTTP; Sat, 11 Aug 2012
Both of the answers are not valid @ Jason &@Kan


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