A frequently-asked query:

from last few days we are continously recieveing support calls that externakl emails from Yahoo.com to our Bank domain were rejected with errror mentioned in subject. we’ve also verified all the logs and errors by our Email firewall vendors and they said there must be some issue in any part at yahoo.

so kindly help me out and tell me what exactly is the issue. for you review i am also enclosing error what i recieved from mailer-deamon@yahoo.com i.e.

Sorry, we were unable to deliver your message to the following address.

Remote host said: 503 Error: send HELO/EHLO first [MAIL_FROM]

— Below this line is a copy of the message.

Received: from [] by nm22.bullet.mail.ne1.yahoo.com with NNFMP; 11 Aug 2012 17:53:12 -0000
Received: from [] by tm8.bullet.mail.ne1.yahoo.com with NNFMP; 11 Aug 2012 17:53:12 -0000
Received: from [] by omp1065.mail.ne1.yahoo.com with NNFMP; 11 Aug 2012 17:53:12 -0000
X-Yahoo-Newman-Property: ymail-3
X-Yahoo-Newman-Id: 937547.66296.bm@omp1065.mail.ne1.yahoo.com
Received: (qmail 35105 invoked by uid 60001); 11 Aug 2012 17:53:12 -0000
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=yahoo.com; s=s1024; t=1344707592; bh=sS8fKYc9G8QMpBAXmrudDMaOBY2rDg0c7S0jpfRJMCY=; h=X-YMail-OSG:Received:X-Mailer:Message-ID:Date:From:Reply-To:Subject:To:MIME-Version:Content-Type; b=o2bLLWPC8HDCmtQXECIYCADnMSMV1B6EIB7laEkrwR+poyyA6Nxa+ogRibwRGDOWCP6osVdWKKY44r6m7nV97VZxJpkCyH2sE3NgYOYI3EiqWFJ3sF843VP/1IhOOgx4SuchactQQ2WTmGISsD7wvPuhKgBzzsNj7Zr5WusNZLA=
DomainKey-Signature:a=rsa-sha1; q=dns; c=nofws;
s=s1024; d=yahoo.com;
X-YMail-OSG: lclMJ1QVM1l_mBtzmxfr.67vjt.rnicGlvEIGSpsDky4n9E
Received: from [] by web122401.mail.ne1.yahoo.com via HTTP; Sat, 11 Aug 2012
Both of the answers are not valid @ Jason &@Kan

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